fatrok care services ltd
NEW SENIOR ROLE
Care Coordinator Role
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RESPONSIBILITY & DUTIES OF CO-COORDINATOR
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Assist the team with rota management, compliance and administrative duties
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Occasional visits to clients’ homes to carry out spot checks, observations and care plan reviews.
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Support In CQC and regulated bodies inspections
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Staff scheduling or staff rotas.
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Liaise closely with lead coordinator or registered manager to manage recruitment needs
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Process changes to customer care and support plans
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Ensure there is sufficient cover to deliver excellent care to support service users
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Utilise IT systems to allocate care assistants, and appropriately match them to the right customer
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Rota production and distribution
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Maintenance of electronic and handwritten records
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Manage highly confidential and sensitive information
Essential Criteria :
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Ability to effectively communicate with both service users and support care staff in person and over the telephone.
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Client-focused with the ability to multi-task, work well under pressure in a clear precise manner.
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Flexible approach to meet the needs of Fatrok Care Services Ltd.
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Extremely organised with excellent planning and prioritising ability with high attention to detail.
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Excellent understanding of Microsoft office packages.
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Valid driving licence, preferably with access to a car.
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Minimum of 2 years of experience within the care industry either as a care coordinator or senior carer.
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Familiar with risk assessments, spot checks and care plan reviews.
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Experience of staff scheduling or staff rotas.
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Excellent communication and interpersonal skills with the ability to talk passionately about our services and values to care professionals.
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Must hold a minimum of a NVQ level 3 in Health and Social Care.