Fatrok Care Services Ltd  is a Health Care Agency based in the heart of Kent. We provide personal care and support.

Our group of carers are at the heart of providing excellent person centred care to those who need us the most. Our unique services is tailored to support residents across London, Kent and its surrounding areas. Fatrok Care Services as an entity are open to discuss your home care needs if you are within other locations.

Our mission and long-term value is to provide a caring, professional and quality service tailored to meet yours or a loved ones needs with the provision of personal care activities. Our team of professional careres are ready to provide a friendly chat on how we can help. We look forward to hearing from you shortly.

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OUR PLEDGE TO YOU: 

 

• - To provide excellent person centred care in order to meet your needs and the needs of our long term clients.

• - To safely deliver care which will promote a better quality of life for all our clients. 

• - To provide care that is non-discriminatory and equal in respect of our clients physical , emotional, psychological and social needs.

• - To stay professional at all times and provide all staff with quality training, development and skills.

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Fatrok Care Services is licensed to carry out Personal Care activities through the governing body Care Quality Commission (CQC). Therefore we uphold our registration in full regards and ensure our service remains safe , promotes outstanding care and all our activities are responsive, effective and well led. 

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WHAT IS PERSONAL CARE?

 

Personal Care is a broad term used to refer to supporting with personal hygiene and toileting, along with dressing and maintaining your personal appearance.

It can cover, but is not limited to:

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• Bathing and showering, including bed-baths

• Applying lotions and creams as required

• Dressing and getting ready for bed

• Oral hygiene

• Applying make-up, and hair care

• Support with shaving

• Foot care, especially if you are diabetic need to be extra vigilant with your feet

• Helping you to the toilet, including using a commode or bed pan

• Changing continence pads, along with cleaning intimate areas

• Support moving position in bed, to stretch and prevent bed sores

• Changing or maintaining a stoma or catheter bag, or other form of clinical intervention

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In getting to know you as a person, your care plan will outline your likes and dislikes, the hygiene or beauty products you want to use and what – and who – you feel most comfortable with. Particular tasks, such as cutting nails, shaving and diabetic foot care, will always be outlined in your support plan with specific instructions for your carer.

Each carer is expertly trained to provide personal care in a way that is discreet and respectful of your personal boundaries. They undertake extensive training where they learn the importance of enabling your dignity and independence at all times.

Even though carers are trained to provide all aspects of personal care, there may be some things you’d prefer to do for yourself. A good carer will always give you space when you want it and encourage your independence wherever they can.

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PERSONAL CENTRED CARE AREAS WE ALSO COVER:

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Like all forms of care, support with personal care is built completely around your individual needs and personal routines. If you like to wash before breakfast or have a bath before going to bed, a carer will happily follow your schedule, letting you live the way you want.

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 With Fatrok care services you have the choice of having a visiting carer: someone who visits at set times of the day or even overnight – to provide the support you need. If you require ongoing support, we can provide you with a live-in carer, living at home with you. 

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Many carers support with other tasks in addition to personal care. In fact, they’re also trained to administer medication, help those with limited mobility to move safely around the home (especially using hoists and supports) and can prepare meals, complete household chores and even offer companionship, ongoing support and encouragement.

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Please get in touch with our team to find out more about what we can support you with.